Coordinate and communicate with customers, Mech Services Mgr and Sales group on new or existing work orders
Check-in and present overview of completed work with customer onsite
Accurately fill out work log daily
Attend internal and external training to increase product knowledge of the door and hardware industry
Assist with training of Mech Techs from Apprentice to level II
Must be available to be on-call nights/ weekends, as required
Travel to customer sites driving a company vehicle
Advanced knowledge of mechanical hardware, doors, and frames
Expert Locksmithing skills
Advanced welding skills
Ability to analyze project scope and plan necessary steps/ timeline
Strong communication skills with all levels of the company and customers
Advanced experience with hand tools (hammer drill, power drill, measuring tools, circular saw, etc)
Advanced knowledge of industry terminology and nomenclature
Self-motivated and able to perform duties independently and complete projects timely
Experience with computer software in a Windows/ Google based environment
Favorable results from customer's background check
Valid Driver's License and favorable results from company background check including Motor Vehicle Record
On-site
Full Time
We offer a full benefit package including; medical, dental, vision, life, PTO, paid Holidays, 401(k) with match, and continued training and development.
HR@tchco.com