At Capital Vacations, we are reimagining the travel experience. Our technology platform and vacation products connect over 200 Independent Resorts across the U.S. and Caribbean with more than 1 million travelers each year.
We specialize in driving resort success—enhancing operations, improving owner and guest experiences, and delivering tools that create long-term value.
If you’re passionate about learning, growth, and elevating organizational performance, we invite you to join our team.
As the Corporate & Resort Operations Trainer, you will play a key role in developing our teams’ capabilities across both corporate and resort operations. You will design, deliver, and measure training programs that support employee growth, operational consistency, and business excellence.
This is an on-site position at our Myrtle Beach Corporate Office.
Conduct training needs assessments to identify skill gaps and objectives
Create training materials including presentations, manuals, e-learning modules, and job aids
Customize learning solutions for specific roles and departments
Facilitate engaging in-person and virtual training sessions
Utilize adult learning principles to adapt instruction for diverse audiences
Deliver coaching, role-play activities, and hands-on demonstrations
Partner with executives and department leaders to align training with organizational goals
Support new-hire onboarding for resort operations
Advise leaders on workforce development strategies
Co-create programs that support employee career growth and succession planning
Update and refine training content to maintain accuracy and relevance
Stay current with industry and learning & development best practices
Maintain training records, attendance, and learner feedback
Analyze training effectiveness and recommend improvements
Provide 1:1 support to team members via call queue and help desk
Foster an inclusive, supportive, growth-oriented learning environment
Bachelor’s degree in Education, Business, or related field (preferred)
2–5+ years experience in training, L&D, or corporate education (preferred)
2+ years using PMS or ERP systems (preferred)
LMS or e-learning authoring experience is a plus
Dynamic presentation and facilitation abilities
Strong instructional design and curriculum development skills
Ability to manage multiple training projects simultaneously
Familiarity with adult learning theory and evaluation methods
Excellent communication, organization, and problem-solving skills
Adaptability: Tailors instruction to varied learning needs
Leadership: Motivates and guides learners effectively
Collaboration: Works well with cross-functional teams
Technical Aptitude: Confident with digital platforms and virtual training tools
On-site at the Capital Vacations Corporate Headquarters in Myrtle Beach, SC
Occasional travel may be required for training delivery
? Impact a fast-growing organization
? Help shape training standards across 200+ resorts
? Be part of a culture focused on excellence and continuous improvement
? Grow your own career in a dynamic environment
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