Airline Customer Service Agent Job at Pacific Aviation, Los Angeles, CA

cythQ3BGM0dFUzdoQU1zbk1wZjN1ZkR1Vnc9PQ==
  • Pacific Aviation
  • Los Angeles, CA

Job Description

Join Pacific Aviation at LAX – Where Every Journey Begins with You!

Are you passionate about aviation, customer service, and creating memorable travel experiences? Do you thrive in fast-paced environments where teamwork and professionalism come first? If so, Pacific Aviation wants YOU on our team as an Airline Customer Service Agent at Los Angeles International Airport (LAX)!

At Pacific Aviation, we take pride in delivering exceptional service to some of the world’s finest airlines. As a Customer Service Agent, you’ll play a crucial role in ensuring a smooth airport journey for passengers from check-in to takeoff.

Why You’ll Love This Job:

  • Be the Face of the Airline – Welcome and assist passengers with check-in, boarding, and overall travel guidance.
  • Fast-Paced & Exciting Environment – No two days are the same at the airport!
  • Career Growth Opportunities – We are committed to growing our team members and promoting from within.
  • Diverse & Inclusive Team – We celebrate diversity and value the unique backgrounds of our employees.

Your Role in the Passenger’s Journey:

  • Check-In Duties: Assist passengers with check-in, process travel documents, and ensure baggage is properly tagged.
  • Boarding & Departures: Provide important flight information, make boarding announcements, and verify passenger documentation.
  • Problem Solving: Address passenger inquiries, assist with ticketing concerns, and de-escalate situations with professionalism and empathy.
  • Safety & Security: Follow strict airport safety and security protocols to ensure compliance at all times.
  • Team Collaboration: Work closely with your team to create a seamless airport experience for travelers.

Shifts Available (Part-Time):

  • 4–5-hour shifts available between the following time slots:

    • 5:30 AM – 12:00 PM
    • 9:00 AM – 2:30 PM
    • 4:30 PM – 12:45 AM
    • 7:45 PM – 1:30 AM

Must be available to work at least 4 days per week, including weekends and holidays.

Requirements

What We’re Looking For:

  • Exceptional Customer Service Skills – You thrive in face-to-face interactions and can create a welcoming experience for all passengers.
  • Strong Attention to Detail – You ensure all travel documents, procedures, and protocols are accurate and followed.
  • Team Player Mentality – You work well with others and contribute to a positive, collaborative environment.
  • Tech-Savvy & Organized – You can quickly learn airline systems and efficiently manage tasks.

Professionalism & Problem-Solving Skills – You handle challenges with patience, empathy, and quick thinking.

Bilingual Preferred (Earn Additional Premium Pay!):

  • English + Korean

  • English + Tagalog

  • English + Mandarin

  • English + Cantonese

  • English + Vietnamese

  • English + Thai

  • English + Indonesian

  • English + Hindi or Gujarati

  • English + Japanese

Benefits

Perks & Benefits:

  • Hourly Pay Rate: $20.06
  • Medical, Dental, & Vision Insurance
  • 401(k) Retirement Plan
  • Paid Time Off (PTO)
  • Company-Provided Uniform
  • Parking Discounts
  • Paid Training
  • Referral Bonus Program
  • Cell Phone Plan Reimbursement

Note: During orientation and any required pre-employment processing while awaiting clearance from U.S. Customs and Border Protection (CBP), compensation will be at a reduced hourly rate of $17.28 per hour. Once cleared and officially onboarded, pay will be adjusted to the standard rate.

Ready to Take Off with Pacific Aviation? Apply Today!

If you’re ready to bring your passion for travel, teamwork, and outstanding service to the Pacific Aviation family, we’d love to hear from you. Click Apply Now to start your journey with us!

Pacific Aviation/SAS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Tags

Hourly pay, Part time, Shift work,

Similar Jobs

Pajouh Automotive Center

Valet Driver Job at Pajouh Automotive Center

***THIS IS A PART TIME, ON CALL POSITION*** We are seeking a professional and courteous Valet Driver to provide exceptional customer service to our clients. The ideal candidate will have a valid driver's license, a clean driving record, and the ability to drive vehicles... 

ClubLink

Turf Equipment Operator Job at ClubLink

 ...Job Title: Turf Operator Location: Eagle Trace Golf Club Coral Springs, FL Employment Type: Full-Time About Eagle Trace...  ...condition. This position involves operating specialized turf equipment to mow, maintain, and enhance the golf course grounds, ensuring... 

Hiring Winners

Billing Clerk Job at Hiring Winners

 ...in Houston, Texas is seeking a detail oriented and experienced Billing Clerk to join its accounting team. This family owned company has...  ...work ethic and attention to detail Benefits Medical, dental, vision, and life insurance 401K with company match Paid vacation... 

Prime Time Healthcare

Travel Ultrasound Technologist - $2,526 per week Job at Prime Time Healthcare

 ...Prime Time Healthcare is seeking a travel Ultrasound Technologist for a travel job in Malta, Montana. Job Description & Requirements ~ Specialty: Ultrasound Technologist ~ Discipline: Allied Health Professional ~ Start Date: 03/02/2026~ Duration: 13 weeks...